150% REVENUE GROWTH
The client’s revenue increased by 120% in the first year due to the team's ability to provide exceptional onboarding and ongoing service.
SaaS Company Increased Revenue By 120%
Discover how Parallel Staff delivered results to this client.
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The Challenge
The company needed employees with a unique mix of technical skills and customer-facing experience to handle their expanding customer base.
High turnover with a previous vendor (48%) caused delays and financial strain, putting their ambitious growth plans at risk. They needed a stable, skilled team to support their expansion efforts.
Our Solution
Find out how Parallel Staff's nearshore staff augmentation helped a client swiftly expand their team with skilled engineers, providing the stability needed for growth and handling increased customer demands.
The Results
98% PRODUCTIVITY
The client grew their engineering team to 36 professionals, enabling them to manage 2,000 new customers annually and handle over 5,000 support cases per year.
COST SAVINGS
The client’s attrition rate dropped to less than 5%, compared to the previous 48%, significantly improving productivity and stability.